Return Policy

DOLLARRITE.COM RETURN POLICY

* All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department.

Defective Returns
Defective unit must be returned back to us within 30 days of the Delivery date. Defective units are replaced for the same product only. Upon receipt of the defective product a new unit will be reshipped at no additional cost. After 30 days please contact the manufacturer under their respective warranty. If you return a product and upon our inspection we determine the product is not defective, the product will be returned at your expense or charged a restocking fee. Please Do not try to repair the product on your own.

Non-Defective Returns
Product must be returned back to us within 30 days of the original Invoice date for a refund. All Refunds are subject to a 15% restocking fee.

BuySafe bonds may not be returned or canceled. If you purchase a BuySafe bond and return all or part of your order, you will still have to pay the bond fee.

DO NOT DISCARD THE MANUFACTURE PACKAGING
All items must be returned in the original manufacturers packaging along with all parts, accessories, and paperwork i.e. instruction manual, warranty card etc. Products that are not returned in full, will not be accepted for replacement or refund. No exceptions.

Free Shipping Policy
Any product that is shipped free & being returned for credit will be credited minus normal shipping fees & according to policy.

Product Support & Compatibility
DollarRite.com is not responsible for any compatibility issues, we do not provide technical support. We post all of the information the manufacturer provides us with for your convenience. Please contact the manufacturer directly for accurate answers to your technical questions or for additional information or specifications that are not posted at DollarRite.com.

Damaged During Shipping
Please inspect the package for any visual damage before signing for delivery. Any Visual damage must be noted with your signature. Damages must be reported within 3 Business Days. The shipping carrier will arrange for pick up of the item and a replacement will be sent out upon receipt of the damaged product. Any report of such after 3 business days of receipt will not be accepted. If the package was left at your door please DO NOT open the package and contact us right away.

Missing Parts
Missing parts must be reported within 3 Business Days. Any report of such after 3 business days of receipt will not be accepted.

RETURN GUIDELINES

• Any return shipped back without authorization, refused delivery, or returned due to an undeliverable address, will be refunded minus a 30% restocking fee and minus double the original shipping cost.
• All Return shipping costs, Defective or Non-Defective, is the sole responsibility of the customer under any circumstance, and are non-refundable regardless of reason. Due to the nature of online ordering shipping fees are non-recoverable for us either.
• No refunds after 30 days. Please allow 2-3 Business days for processing any return.
• Products that have been modified, damaged, or abused will not be accepted for replacement or refund. Removal or alteration of a product's serial number or serial number sticker will automatically void any Warranty/Return Policy stated. Products that are returned to DollarRite.com with a missing, damaged or altered serial number will be refused for service and returned at customers expense. No exceptions.
• Some Manufactures insist on contacting them directly for tech support and or return service, for a product that may be defective.

*DollarRite.com reserves the right to make changes to our site, policies, and these Conditions of Use at any time without prior notice please check back here for any updates